Delivery and returns
As our products are hand-made goodies packages are generally dispatched within three weeks after receipt of payment and are shipped to you without a signature. If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever delivery choice you make, we will provide you with a link to track your package online.
Sections of delivery from general T&C's
4.1 The goods you order will be delivered to the UK address you give when you place your order.
4.2 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you of any delay as soon as possible and will give you the option of cancelling your order at this point.
4.3 Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
4.4 If you need to return any item that is not damaged or faulty delivery charges will still be payable.
4.5 You can find the address for return as 11 Thurgarton Avenue, Nottingham, NG2 4FF.